Privacy Policy
Effective Date: 07/21/2026
Carpenters Services Administrative Corporation ("CSAC Administrative Office," "CSAC," "we," "our," or "us") is committed to protecting the privacy and security of the information entrusted to us by participants, beneficiaries, employers, and visitors to CSACBenefits.org.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding the information we maintain.
Information We Collect
When you visit CSACBenefits.org, create an account, submit forms, request information, or communicate with us, we may collect information including:
Name
Mailing address
Email address
Telephone number
Participant identification information
Employment and benefit-related information
Information submitted through forms and online services
Technical information such as browser type, device type, operating system, IP address, and pages visited
Certain information collected through the Member Portal may include protected health information (PHI) and other personal information necessary for administering benefit plans.
Information We Collect
When you visit CSACBenefits.org, create an account, submit forms, request information, or communicate with us, we may collect information including:
Name
Mailing address
Email address
Telephone number
Participant identification information
Employment and benefit-related information
Information submitted through forms and online services
Technical information such as browser type, device type, operating system, IP address, and pages visited
Certain information collected through the Member Portal may include protected health information (PHI) and other personal information necessary for administering benefit plans.
How We Use Information
CSAC uses information collected through this website to:
Administer employee benefit plans and related services
Verify participant eligibility and account access
Respond to participant inquiries
Process requests and forms
Provide plan-related communications and notices
Improve website functionality and user experience
Maintain website security and prevent unauthorized access
Comply with applicable laws, regulations, and fiduciary obligations
Information is used only for legitimate administrative, operational, legal, or plan-related purposes.
HIPAA and Protected Health Information
CSAC maintains strict compliance with applicable federal privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and related regulations.
Protected Health Information (PHI) is used and disclosed only as permitted or required by law and consistent with applicable plan privacy policies and notices. We maintain administrative, technical, and physical safeguards designed to protect PHI from unauthorized access, use, or disclosure.
Additional information regarding protected health information may be found in the applicable Health Plan Notice of Privacy Practices.
Sharing and Disclosure of Information
CSAC does not sell, rent, or trade personal information.
Information may be shared only when necessary:
To administer benefit plans
With vendors, service providers, and business associates performing services on behalf of the Funds
To comply with legal obligations, court orders, or governmental requests
To protect the rights, property, safety, or security of participants, plans, trustees, or CSAC
As otherwise authorized or required by law
Any disclosure is made subject to applicable privacy laws and contractual protections.
Cookies and Website Analytics
CSACBenefits.org uses cookies and similar technologies to support website functionality, improve performance, and enhance user experience.
Cookies may collect information regarding:
Pages visited
Session activity
Browser type
Device information
IP address
Website preferences
Certain cookies are necessary for proper website operation and cannot be disabled without affecting site functionality.
Users may configure browser settings to block or delete cookies; however, doing so may limit access to certain features and services.
Website Security
CSAC employs industry-standard security measures designed to protect information from unauthorized access, misuse, alteration, or disclosure.
While we strive to maintain secure systems and procedures, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, CSAC cannot guarantee absolute security.
Third-Party Websites
CSACBenefits.org may contain links to third-party websites.
These websites operate independently and maintain their own privacy practices. CSAC is not responsible for the content, security, or privacy practices of external websites. Users should review the privacy policies of any third-party sites they visit.
Children's Privacy
CSACBenefits.org is not intended for use by children under the age of 13. We do not
Changes to This Privacy Policy
CSAC may revise this Privacy Policy at any time. Updated versions will be posted on CSACBenefits.organd become effective upon posting.
Contact Information
For questions regarding this Privacy Policy, please contact:
Carpenters Services Administrative Corporation
445 South Figueroa Street
Los Angeles, California 90071
Monday-Friday 8:00 am to 5:00 pm (PST) at: